Tuesday, May 01, 2018 2:00 PM ~ 3:30 PM ET

In the YouthBuild model, case management is a main factor in participant success. Beyond education and occupational training, young people need support in a variety of areas ranging from basic needs such as housing and healthcare to behavioral change interventions. Partners play a key role in supporting participant success and tracking partner deliverables and interactions with participants is an important part of case management.


Provision and documentation of supportive services, both internally and through partners, is an essential component of quality case management.  A strong case management function is essential to participants’ completion of the program and to their persistence in post-secondary education, continuing training, or employment.

This webinar will explore the role of partnership management in case management. We will also discuss the discipline of documentation necessary to develop and implement a solid case management system and design individual participant plans.


Jeff Hunt, Workforce Analyst/National Liaison, U.S. Department of Labor, Employment and Training Administration


Pat McNeil, Associate Director of Field Operations - Substance Use Intervention, YouthBuild USA

Sean Thayer, Case Manager, Northeast Washington Educational Service District 101, YouthBuild Spokane

Brandi Langhofer, CPRW, College and Career Navigator, Next Generation Zone Workforce Investment Board, YouthBuild Spokane

Jessica Coleman, M.S., School Psychologist and Trauma Consultant, San Diego Unified School District

Helen Whitcher, Senior Director for Technical Assistance, YouthBuild USA, Somerville, MA